Ticket triage

A support ticket → priority, category, the team it belongs to, sentiment, SLA risk, and a suggested first response.

POST /v1/triage$0.03/ticket · 3 credits, charged only on success

Send this

{
  "ticket": "Subject: URGENT site down\nOur checkout has been erroring for 2 hours, we're losing sales.",
  "categories": [
    "bug",
    "billing",
    "how-to"
  ],
  "teams": [
    "payments",
    "platform",
    "support"
  ]
}

Every response carries usage — the credits burned and your remaining balance. A failed call never burns credits.

Try it live against your own key in the interactive reference; every account gets 500 free credits a month, no card.

Get this back

{
  "priority": "urgent",
  "category": "bug",
  "team": "payments",
  "sentiment": "frustrated",
  "slaRisk": true,
  "summary": "Checkout erroring 2h in production — revenue impact.",
  "suggestedFirstResponse": "Acknowledge outage, confirm engineers engaged, promise 30-min updates.",
  "usage": {
    "credits": 3,
    "balanceRemaining": 315
  }
}

Four ways in. Same $0.03/ticket.

curl

curl https://api.kynth.studio/v1/triage \
  -H "Authorization: Bearer ksk_live_…" \
  -H "Content-Type: application/json" \
  -d '{"ticket":"Subject: URGENT site down\nOur checkout has been erroring for 2 hours, we're losing sales.","categories":["bug","billing","how-to"],"teams":["payments","platform","support"]}'

TypeScript

import { KynthCore } from "@kynth/api";

const kynth = new KynthCore({ apiKey: process.env.KYNTH_API_KEY! });
const result = await kynth.triage({
  "ticket": "Subject: URGENT site down\nOur checkout has been erroring for 2 hours, we're losing sales.",
  "categories": [
    "bug",
    "billing",
    "how-to"
  ],
  "teams": [
    "payments",
    "platform",
    "support"
  ]
});

Python

from kynth import Kynth

client = Kynth(api_key=os.environ["KYNTH_API_KEY"])
result = client.triage(
    ticket="Subject: URGENT site down\nOur checkout has been erroring for 2 hours, we're losing sales.",
    categories=[
    "bug",
    "billing",
    "how-to"
  ],
    teams=[
    "payments",
    "platform",
    "support"
  ],
)

MCP

// One-time setup in your MCP client (Claude, Cursor, …):
{ "mcpServers": { "kynth-core": {
    "command": "npx", "args": ["@kynth/api-mcp"],
    "env": { "KYNTH_API_KEY": "ksk_live_…" } } } }

// Then the agent just calls the kynth_triage tool.

More from communication

Summarize

$0.03/call

A meeting transcript, thread, or report → a tight summary, key points, and extracted action items.

Sentiment

$0.02/call

Turn a review or support message into a sentiment score, per-aspect breakdown, and the themes driving it.

Reply drafting

$0.05/reply

A customer thread plus your context → a ready-to-send reply in the right tone, with an internal note for the agent.

Get your key — 500 free credits monthly